Flipland Games
About
Privacy Policy
Terms of Service
Contact

Privacy Policy

Last Updated: 12 January 2026

1. Introduction

Flipland Games(we,us,or our) is dedicated to protecting the privacy of our users (users or you). This Privacy Policy explains how we collect, store, use, and share your personal data when you use our mobile games, applications (Apps), and website (collectively, the Services).

Our Services are typically free-to-play (supported by advertising or optional in-app purchases). By accessing or using our Services, you agree to the collection and processing of your information as described in this policy. This policy has been prepared to meet global standards, including requirements under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect information in two primary ways: information you provide directly to us, and information we collect automatically when you use our Services.

2.1 Information You Provide Directly

Contact Information: When you contact our customer support team or communicate with us via email, we collect your name, email address, and the content of your inquiries/feedback.

Account Information: If you choose to log in using a third-party platform (e.g., Apple Game Center, Google Play Games, Facebook), we may access your basic profile information (such as username, profile picture, and friend lists) in accordance with your privacy settings on that platform.

User Content: Any data you voluntarily submit, upload, or transmit through our Services, such as forum posts, chat messages, or virtual names.

2.2 Information Collected Automatically

When you access our Apps, we (and our third-party partners) automatically collect certain technical and behavioral data to identify your device and understand your usage:

  • Device Information: Manufacturer, device model, operating system (OS) version, screen resolution, device language, time zone, battery status, and memory usage.
  • Online Identifiers: Unique device identifiers (such as IDFA for iOS, GAID for Android), IP address, Google Play Account ID, and Game Center ID.
  • Usage Data: Details about your interaction with the App, including game progress, levels achieved, scores, session length, features used, access times, and interactions with in-game advertisements (e.g., clicks, views).
  • Consumption Information: History of your purchases involving both virtual and real currencies, and the reception of virtual goods within the game.
  • Location Data: Approximate geolocation (country and city level) derived from your IP address. We do not collect precise GPS data without your explicit consent.
  • Crash & Log Data: Technical reports generated when an error occurs, which may include the device state at the time of the crash.

2.3 Information from Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services.

Social Networks & Third-Party Logins: If you choose to log into the App using a third-party site or platform (such as Facebook, Apple Game Center, or Google Sign-In), we access information about you from that site or platform.

Data Received: Depending on the authorization procedures and your privacy settings on such third-party sites, this information may include your screen name, profile information, user ID, and friend lists.

Purpose: We use this information to facilitate the login process, restore your game progress across devices, and enable social features (such as leaderboards) within the App.

You can learn more about how such third-party sites or platforms process your personal data in the relevant privacy policy:

3. How We Use Your Information

We process your data for specific purposes based on legal grounds such as Contractual Necessity, Legitimate Interests, or your Consent.

  • Service Delivery: To operate, maintain, and provide the games and features you request; to manage your game progress and virtual goods.
  • Improvement & Analytics: To analyze usage trends and player behavior to optimize game design, fix bugs, and improve user experience.
  • Personalization: To customize content and game experiences based on your preferences.
  • Advertising: To display advertisements (including personalized/behavioral ads) that are relevant to you, and to measure the effectiveness of ad campaigns.
  • Communication: To send you technical notices, updates, security alerts, and support messages.
  • Security & Compliance: To detect and prevent fraud, cheating, or illegal activities; to enforce our terms of service; and to comply with legal obligations.

4. How We Share your Information

To provide our Apps for free, we display advertisements. We work with third-party advertising networks and analytics providers (e.g., Google AdMob, AppLovin, Unity Ads, Firebase).

Data Sharing for Ads: We may share your Device Identifiers (IDFA/GAID) and Technical Data with these partners to serve personalized ads (behavioral advertising).

Partner Policies: These third-party partners collect information directly from your device through SDKs (Software Development Kits) integrated into our Apps. Their use of your data is governed by their respective privacy policies.

Opt-Out: You can control personalized advertising in your device settings (e.g., “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android).

We do not sell your personal information to independent third parties. However, we may share information in the following circumstances:

  • Service Providers: We engage trusted third-party companies to perform services on our behalf, such as cloud hosting (e.g., AWS), data analysis, and customer support. They access data only to perform these tasks.
  • Affiliates: We may share data with companies within the Flipland Games group or subsidiaries to support global operations.
  • Legal Requirements: We may disclose your information if required by law, subpoena, or court order, or if we believe in good faith that disclosure is necessary to protect our rights, safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your data may be transferred to the successor entity.
  • Aggregated Data: We may share anonymized or aggregated information that cannot reasonably be used to identify you personally.

Furthermore, if you have given your consent in accordance with Section 6(1)(a) of the GDPR, we share your Device identifiers to advertising network companies for the purpose of them serving behavioral advertisements to you within the App. We use or may use the following advertising network companies:

The recipients’ use of the disclosed information will not be covered by this Privacy Policy. If you have questions concerning the processing carried out by such third parties, you should review their privacy policy.

In connection with our processing, we use following data processors such as server hosting providers, technical service providers for supporting internal operations, user login services and analytics service providers:

5. International Data Transfers

As an international publisher, your personal information may be transferred to, and processed in, countries outside of your country of residence (including the United States, Singapore, and the European Economic Area).

These jurisdictions may have different data protection laws. When we transfer your data across borders, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs), to ensure your information remains protected in accordance with this Policy.

6. Children’s Privacy

Protecting children is a priority.

Age Limits: Our Services are not directed to children under the age of 13 (or 16 in the EEA/UK).

No Knowing Collection: We do not knowingly collect personal data from children under these ages.

Parental Action: If we discover that we have inadvertently collected personal data from a child without parental consent, we will take immediate steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Your Rights & Choices

Depending on your location (e.g., GDPR for EU users, CCPA for California users), you have specific rights regarding your data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data (“Right to be Forgotten”), subject to legal retention requirements.
  • Right to Restriction: Request that we limit the processing of your data.
  • Right to Object: Object to our processing of your data for direct marketing or legitimate interests.
  • Right to Withdraw Consent: If processing is based on consent (e.g., for targeted ads), you may withdraw it at any time.

To exercise these rights, please contact us at the email provided in Section 11.

8. Data Retention & Security

Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy (e.g., providing the Service, resolving disputes) or as required by law. When data is no longer needed, we delete or anonymize it.

Security: We employ industry-standard physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Links to Third-Party Sites

Our Services may contain links to external websites or services (e.g., through ads). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email：contact@fliplandgames.com

Company Name: Flipland Games

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy. If we make material changes, we may notify you through the App or other means. Your continued use of the Services after such changes constitutes your acknowledgment and acceptance of the new Privacy Policy.